For those of you who have dealth with Frank Haywood (frankhaywood.com) and purchased his products you were likely to receive your products weeks or months later or sometimes not at all. You also have likely experienced his almost laughable response time to technical support questions. I say laughable but it is sad.

This post will be about actual experiences I have had with Mr. Haywood so that will eliminate any claims by him that other customers have exxagerated things or misrepresented the facts. The following is FIRST HAND experience with Frank Haywood:

Several years ago I purchased a product that was supposed to be accompanied by one of Frank Haywoods products. His product never came. He gave excuses for a few e-mails and finally never responded again. It has been several years and I am still waiting for a $100 product.

I joined his membership site and every month the products arrived late or not at all. Documentation was lacking, excfuses always made, but rarely did anything arrive on schedule. I quit the membership site.

Now Frank has a new “wrinkle” that he added to his arsenal. His “pre-sales” are sales for products that are not finished yet. You get a special price and then you wait. The last one I purchased was over two months ago and I am still waiting.

His excuses always involve someone else. His Nigerian or Phillipine programmer got the flu. Another phillapino programmer got another job. this one quit, that one left, another one got sick. It is always something.

If Frank Haywood had an actual brick and mortar business in your hometown, you would likely report it to the Better Business Bureau or consumer affiars. But when you buy on-line, you do not have much of a recourse.

So I use my sites like this to make people aware of people who act the way Frank Haywood does. I warn them that if they buy his products, they will likely encounter the same treatment. If they buy anyway, then so be it. This is a free world. But buying when you know you stand a great chance of being mistreated is one thing. Buying unaware is another totally different thing.

I could go on and on about the nonsense Frank Haywood subjects his customers to but I think this post is sufficient in what it intended to deliver. It’s just a shame that other good and reputable Internet Businesses have to be subjected to scurtiny because of people like Frank Haywood.

We have transitioned Monthly Business Builder from a fee-based service to a free resource meaning EVERYONE can access all the content on our sites for FREE!

We have resource sites on every aspect of starting, running, and growing an Internet Business. Hunreds of articles, stories, and helpful information and it’s yours for free!

In addition, we have resources available on every page so make sure you take advantage of all the content on this site and check out some of the resources as well. Your support will enable us to keep this amazing resource FREE for everyone!

Be sure to BOOKMARK this site because it will continue to provide you with powerful, up to date information for your Internet Business!

As we said, a lot of varied knowledge is required to operate or design a successful Internet business. The problem is, most of us, in fact a great percentage of us, do not possess all that nowledge. We may have great knowledge is one or two areas but not everything. And that creates a problem.

You see, you can have the best product in the world but if the right people don’t get exposed to it, you will not be successful. You also could have the best product in the world and get it in front of the perfect customer but if your web site or store does not look professional or is easy to navigate, you will not be successful.

Success is not based on one or two of these important itmes. success is a combination of everything. From product design and selection to presentation to advertising to ad copywriting to product delivery. If any ONE of those parts is not done correctly, the whole process is likely to fail.

Monthly Business Builder was designed to solve exactly this kind of problem. Originally designed as a one stop resource site for traffic generation, we have expanded into a series of Resource Centers concentrating on 8 critical Internet Business areas:

• Web Traffic Genration
• Internet marketing
• Legal Issues
• Web Design
• Search Engine Optimization
• Customer Service
• Web Promotion
• Internet Security
• and future Resource Centers for sales and service coming soon!

     Each of these Resource Centers are constantly updated with articles and content from all over the Intenret. Articles and content written by experts in their fields and providers of critical information regarding their successes and failure. (You see, you can learn a LOT from both!) Every week you will have access to a wealth of information that will be at your fingertips without spending hours and hours searching and surfing through site after site after site.

     It is not enough to find out how to do something. You must find out WHY something worked or didn’t work! The easiest way to accomplish this is by getting different viewpoints from different people. You see, everyone looks at things differently and the more you know and understand, the better decisions you will be able to make for you and your business!

No one person is an expert in everything but our site brings YOU the information you need tobe able to learn everything you need to know about running your business. All in one place. Easy to find. Get what you need in minutes instead of hours. Avoid searching and reading through garbage sites or sites not meeting your search terms. We’ve all been through that, right?

Monthly Business Builder is the perfect resource for everything related to your Internet Business. There is more on the way as well! For more information, just like on the “Join Our Program link over there on the left. You will get more details on our program and also about our Affiliate program where you can see how you can get your membership for free!

Go ahead. Click on the link over on the right and we’ll see you in our Member’s Area.

We have all been through that and it is rarely a pleasent experience and is almost always a humbling one. The important thing is to learn from these experiences and try to keep one step ahead.

Whenever we find ourselves looking back at something that should have been obvious, we almost always discover that we failed to look at things from the right point of view. In other words, our judgments and thought process were distorted because we had some preconceived notion or bias.

In other words, we failed to keep an open mind.

That is why it is important to enlist the help of othersas often as you can. Two people will look at the same situation or problem and come up with different ideas, opinions, and thoughts. That is because how we look at things is structured based on our life experiences in our past.

This alone is reason enough to get others involved in looking at every process or aspect of your business. Ask your customers, suppliers, employees, and anyone else you can think of what they think about you and your business and how it could be changed for the better.

You don’t have to take all the comments and suggestions and implement the! After all, this is your business. But you should try and understand each and every response to see whether there is any validity to it and why that response was forthcoming. Based on this kind of input you will get more ideas on not only what needs changing, but also on how to best go about making those changes.

Don’t try and do everything yourself or think of everything yourself. If you do, both you, and your business, will suffer.

The Monthly Business Builder
http://www.monthlybusinessbuilder.com

But let’s think about how NOT to build a list!

A list is not all about the number of names. It is about the QUALITY of those names. Which would you rather have, a list of 100 million people who will never buy from you or a list of 500 names from people who will buy from you over and over and over again?

Duh………

It may be common snese but the way most people building their list gives them names but not names of  BUYERS! Hey, I can show you how to gwet a lot of names quickly but that would be almost worthless. Instead, let’s talk about how to get the names of BUYERS!

A lot of people love JV’s as a way to build lists and that is a good source if the product match is good and the way to get the names is right. But one bad thing about getting names by JV is that most of those names are on your list because you GAVE them something. You might ask, what is wrong with that.

Plenty.

There are a LOT of people who troll the net looking for free stuff. They go into those JV sites and sign up for 4,345 free offers just to get something for nothing that they will likely just store on their hard drive and never open or read. Just like they never read it, they are likely not to read your e-mails either.

But it gets worse.

The great thing about JV’s is that they actually have to give a real e-mail because that’s how they receive the product, right? Well, technically yes but most folks have one e-mail just for these free things. so they sign up, download the product and the only time they go back into that e-mail download the next free thing or to mass delete the hundreds of e-mails marketers like you send them. So you send out hundreds of free products, and thousands of follow-up e-mails and don’t make a single sale.

So much for list building, right?

Wrong!

If youbuild your list corectly, then you will have a valuable tool.

I build my list from people who actually come to my website to see the products I have to offer. I offer them a free product JUST LIKE THE REST OF MY PRODUCTS. A DEAD ON DIRECT MATCH! So the names that I get are people who had an interest before they got to my site and now they have a product I know they are interested in and I have their name. That is my first list.

My second list are people who have already purchased from me. There are people I KNOW buy over the Internet because I have already sold them something! This is my most responsive list! When someone from my first mailing list (the one from the freebie list) purchases something, I move them over to the second list as they are now a customer, not just a lead!

Mailing lists need to be built with care and not just for volume. They need to be maintained as well. Remove those who asked to be removed. Remove the addresses that come back as undeliverable and keep the list fresh.

Treat your list well and it will treat you well at the same time.

The Monthly Business Builder
http://www.monthlybusinessbuilder.com

You will see a lot of hosting companies offering plans that say you can host “unlimited web sites” on one plan. that sounds great until you find out that they are hosted as sub domains and all share one control panel. When that happens, it can be a nightmare to edit and move files around!

But this company offers you web hosting for under $6 a month and you can host UNLIMITED websites WITH EACH HAVING IT’S OWN ACCOUNT!!! that’s right, each website has it’s own control panel and is a complete indepenant site on it’s own!

We have been using this company and the exact same plan we are talking about for a long time and we have a few comments about their service.

First, up time is excellent. I would compare it favorably against any web host.

Second, support is very timely and very helpful. They are patient with newbies and will offer advice and help you through things you don’t understand. We can’t rate them any higher!!!

Third, the value of this plan is huge! If you have normal sized web sites, you can host a 100 of them on the same plan and just pay $6 a month!!! That is unheard of and the quality is excellent. You are not sacrificing quality to save a few bucks!

Fourth, hosting is a necessary expense and at one time we were paying over $40 a month to host our sites. We took all our sites, moved them over to this one hosting account, and saved $34 a month or over $408 a year! that is pure savings and pure profit for us! Pocket the extra savings, put it back into advertising or promotion, or buy some great software or graphics with it! The choice is yours!

For more information on this great hosting plan, just click on the graphic below. I know we are thrilled we found it and we are happy to bring it to your attention as well!

Hey, maybe with some of the money you save, you can buy some other stuff on this page!

Monthly Business Builder
http://www.monthlybusinessbuilder.com

But one resource that we purchased a few years back, continues to deliver results and unsurpassed value. It is one of those rare products that promises you a few things and then, after you buy it, it provides those things and a heck of a lot more! It’s kind of like buying a bag of groceries at the store and then getting the bag home and finding out you have 3 or 4 bags instead of just one!

E-mailing is important but other resources are important as well. In fact, using just one marketing approach is a sure sign of impending failure! In order to be successful, you need to combine e-mail marketing, and other types of marketing resources all in one overall marketing plan.

With this resource you get mailers that send your message out to millions every day and a whole lot more! There are downloads of many popular marketing resources, e-books, free products, free software, publishing software, ad trackers, HTML editors, headline creators, plus a whole lot more than we have space for here.

But here is the best part! There is no monthly fee to use all these resources. Just one small initial fee to join and then you can use the software, mailers, resources, and everything else FOREVER!

We were using some other resources and paying anywhere from $7 to $25 A MONTH EACH for them and we cancelled them all because with this one resource we didn’t need them any more!

I cannot think of a more valuable resource, a better value, or a better way to market your products and business. Why not try it yourself and see first hand what we are talking about! One word of warning, though. Dedicate some time to look through the Member’s Area because there is so much there. Much more than you would expect!

The Monthly Business Builder!
http://www.monthlybusinessbuilder.com

But no matter how large or small your business is, you still need to make certain that you provide value and satisfaction to your customers. Why? Because all these new opportunties created by the Internet have also increased the number of options available to every customer. So, yes, the opportunties are there, but you will have more people fighting for the same customers.

For example, 20 years ago, if you wanted to purchase a piece of lawn equipment, you would have had to go to your local dealer or home center and choose from their stock. Today, you search in a search engine and you can pick from hundreds of stores with a far greater inventory and purchase something that is exactly what you want!

So what does that mean to those of us in business? What it means is that we have to make every effort to provide the types of products and service that our customer want, need, and enjoy. We need to make purchasing from us enjoyable, profitable, and rewarding. In other words, we need to create a 100% positive customer experience.

Another reason for creating this type of experience is that one thing we have lost in today’s society is customer loyalty. People are no longer buying from a business just because they bought from them in the past. Today they are looking for the best value and best experience. If they don’t get it, they will look elsewhere.

Don’t give your customers any reason tolook elsewhere. Because if you do, you might lose a customer to the many other businesses out there trying to steal them from you!

Monthly Business Builder
http://www.monthlybusinessbuilder.com

Look at the bottom of this post and try to make a comment. You will see something called “recaptcha” which makes you enter a code in ordere to submit a post. Some people find it annoying and we do as well but we need to do that.

Why? Because there are a lot of “jerks” (oops!, I meant individuals!) who use software to place nonsense posts in order to get links. So we write a post about the best kinds of traffic and we get comments that say “grimmelsdorp xfemmlesniffer and portsemmlefizz” with the url attached.

It would be bad enough if we got one or two of these nonsense posts but when you get 50 or 100 of them, it becomes annoying so every else suffers. The same goes for people putting virus code in their e-mails or hacking legitimate sites or spamming e-mails.

If yo are serious about building your business, then do things right. Stop all the short cuts that lead nowhere and act responsibly. We will thank you and others will as well. And you will develop the reputation you need to survice long term.

do it right and reap the benefits!

The Monthly Business Builder

http://www.monthlybusinessbuilder.com

The learning part can be a lot of fun and a big challenge as well since most of us have busy schedules and lots of commitments. When in situations like these, we should be looking for things to make our lives easier and make us more productive.

Recently a firned of ours had a new “toy” that he showed us and we wondered why the heck he ever bought it. Then, as we started to look at it and play with it, we started realizing just how this tool could help us accomplish more in less time.

The “toy” I am referring to is the Kindle Reader. A Kindle Reader is a device that enable you to store thousands of books, magazines, PDF files and more in a device less than a half inch thick.

We thought that Kindle readers would enable us to “train” while on the road without carrying a bulky laptop around with us. We could bring all of our PDF manuals and other resources with us on the plane, on the train, subway, even when we car pool!

It is amazing how much time we spend commuting or riding or travelling somewhere every month. We found that Kindle readers enable us to make valuable use of that time and free up our other time for family, relaxation, or for other things we want to do.

These days being able to have more control over what you do and when you do it gives many of us powerful advantages over the rest of the population. Do yourself a favor and think about how a Kindle Reader might help you out as well!

Monthly Business Builder
http://www.monthlybusinessbuilder.com