Here is another way my “old pal” Frank haywood has failed his customers most recently. Yes, It seems Frank is still up to his old tricks, or as he likes to say, his way of doing business.

Perception is everything in life and once you lose your credibility you run an excellent chance of having your business fall apart or at least be severely damaged. Let’s see what Frank and We’re Bazaar has done now.

You will recall that we have talked about Frank Haywood and We’re Bazaar several times in the past because his business represents so much about what is wrong about Internet business today. In fact, if he ran a storefront business like he does his internet business, he would be out of business!

He now runs a membership site called PLRCodeMine which sells internet software products to its members. They can resell this software and brand it as there own. (Why they would want to is beyond me because the stuff just is not top drawer stuff!)

This site was introduced in Jan of this year and almost every product was delivered late. Weeks late, infact, long after membership had been paid for. He always had an excuse. he was sick, someone left the company with all the code. People disappeared, you name the excuse and he has used it.

His latest mistake was promising a free product to his members and then claiming it was not ready to be given free. Yet this was the same product he had been selling for a fee for well over a month! Magically, this product was not available until the members paid their next months dues and then: “WOW!” it became available! Imagine the coincidence! Pay and extra months membeship and you get it!

He still has not delivered other so called “Bonuses” which were promised months ago. Therein lies the problem for Frank haywood and We’re Bazaar.

Why would anyone believe anything Frank Haywood says in the future?

Why would anyone who had purchased a product that Frank Haywood no longer provides support response for buy another of his products?

Why would anyone who joined Franks haywoods membership site, PLRCodeMine, remain a member when every product is late and they are some little WordPress Plug-in with little or no real value?

The answer is they likely won’t and that is where your business comes in. If you choose to take the same route as Frank haywood and We’re Bazaar, you will lose credibility and customers. it costs a lot of get new customers and that cost comes out of your profits and expenses.

Tactics and behavior like those of Frank Haywood result is customer ditrust, like of loyaly, customer dissatisfaction, and loss of credibility. Once you lose your credibility you lose your ability to gain the trust of your customer.

After all, why should a customer believe you when you fail to meet deadlines, fail to deliver on promises, and fail to deliver products promised or paid for? The short answer is that customers will immeditely distrust you and it will take many positive experiences before you will trust that person or business again.

When you run an Internet busness, or any business where people cannot walk in and personally see you or touch the products, your credibility is the single most important aspect of your business.

Don’t mess with it or poeple will leave your business like I left Frank Haywood and We’re Bazaar. Come to think of it, Frank haywood’s business name is a very appropriate one because they way he does business is very bazaar……………

The Monthly Business Builder
http://www.monthlybusinessbuilder.com

Tags: customer service training, Frank Haywood, Frank Haywood scam, Frank Haywood UK, internet business, Internet Marketing, Internet Promotion, mlm, Monthly Business Builder, multilvel marketing, soft skills training, values, We're Bazaar